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tc2
Level 2

QB Desktop for Mac 2022 crashing before logging in

We have two companies that we use the desktop version of QB for. We were using the 2020 version and it was working great until yesterday. I would input my password, hit enter, and get the spinny ball of death. I tried numerous times with the same outcome and would always have to force quit QB.

 

I tried updating my iOS. Same issue continued. Then we upgraded to QB desktop for Mac 2022 (I think it's called Mac Plus) hoping that might fix the issue but no. Now, I try to open a company, it tells me that I need to upgrade the file to the 2022 version so I do then I try to login and it crashes so I can't even get into any of my companies. 

 

Everything else I've found to try is only for Windows computers and not for Macs.

 

Help!!

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