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Accounting 6362
Level 2

Unable to convert for Sub-Product/Service to Categories in QBO

As many other previous threads have highlighted, I tried concerting in the past but with all the errors I ran into I never put the time in to finish cleaning the backend up so I could finish. So I have bene operating under the Sub-Product/Service method. Things have changed though and I want to work through those issues and get to Categories.

 

Unfortunately, when I go to the Products and Services page, there is no longer a prompt to convert like there has been for the past year or so. Nor is there any such option under the "More>" tab. I have tried to login incognito in case it was a cookie thing but there has been no way to trigger anymore that I can find. 

 

All Products and Services features are turned on and I can access them fine. The issue is solely tied to triggering the conversion process. Is there any workaround to try to start this process? 

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