Hello, Cardpeople.
There are a number of factors that can trigger the error messages when importing your data. An installation, a network problem, or a company file issue could be the reasons why.
I appreciate taking the time to do all the steps suggested by my colleagues. I have a couple of solutions that will help us resolve the import error message.
We can run the Verify and Rebuild utility to check for any possible data damage during the import process, and on your existing QuickBooks entries. Here's how to do it:
- Go to the Window menu, then select Close all to close all opened windows within QuickBooks.
- Click the File menu, then hover on Utilities.
- Select Verify Data.
- Follow the on-screen prompts to begin the Verify process.
When it's done, run the Rebuild tool by going to the Utilities menu again then selecting Rebuild Data. Follow the prompts to proceed with the Rebuild process.
We might also find this article helpful if you want to learn more about this utility: Verify and Rebuild Data in QuickBooks Desktop.
Another solution is to clean install your QuickBooks Desktop copy. This allows us to remove components that may be causing the error message. For the steps and details how, we can use this article as a guide: Clean install QuickBooks Desktop.
After doing the steps above, do the cycle count import again. If you need more help with this feature, check out this article for more details: Cycle Count in Advanced Inventory.
When you've successfully imported your counts, do you need to run inventory reports to check your items? We'll want to browse for guides in our Inventory reports topic page.
Please let me know if you have more questions about the cycle count process or when managing your inventory items. I'm always here to help you.
