I really appreciate that.  I am really trying to be optimistic that someone will really look at this issue and provide a solution.  One of the good things about buying a new version of Quickbooks is supposedly the support, but so far, even the minor issues I have had I have had 0% success with every issue I have asked for help with after the initial install which was very painful to start.   Very disappointing.  I hope you can change my negative impression of QB support and the product.