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Hi there, @netofpa.
We understand the inconvenience caused by the freezing issue In QuickBooks Desktop. I'd like to point you in the right direction in fixing the error you encountered.
I recommend calling our support team to further investigate this matter.
Here's how:
- Launch QuickBooks.
- Select QuickBooks Desktop Help from the Help menu.
- Choose Contact Us.
- Give a brief description of your problem, click Let's talk and then select a method of communication.
If you're still unable to access your product, you can still contact them.
Here's how:
1. Go to this link.
2. Choose your product and click Continue.
3. Enter you QuickBooks Edition and enter your topic.
4. Hit Continue.
5. Choose Have us call you or Chat with us to start.
If you have other concerns regarding QuickBooks Desktop, please let me know. I'll help you record your entries and manage your data in the program. I'll see you again soon.