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Replying to:
LieraMarie_A
QuickBooks Team

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Hello again, @netofpa.
 

I appreciate you for getting in touch with us here. I know you've spent so much effort and time to make this work. We're here with you every step of the way to make sure things run smoothly.
 

Script errors occur when there's a problem executing a command that involves our application(s) on your computer attempting to access a web-based (internet) feature. Internet Explorer (IE) is the default browser for QuickBooks Desktop. When script error happens, clearing out your IE browsing history will help resolve this.


Here's how:

 

  1. Open your IE.
  2. Press the [Ctrl], [Shift] and [Del] key together. A popup-window opens. 
  3. Select the following to delete:
    • Temporary Internet files and website files
    • Cookies and website data
    • History
    • Passwords
  4. Click on the Delete button to empty the browser cache.
  5. Reload the page.


If you can't find IE on your computer, you can open it through Edge. 
 

  1. Open Microsoft Edge.
  2. Select the button with three dots (...) at the top right of the browser window.
  3. Select Open with Internet Explorer.
  4. Follow the steps above to clear the cookies and cache.

 

If clearing the cache and cookies in IE doesn’t fix the problems, not to worry! We have other recommended solutions in this article: Fix Script Error.

 

Keep me posted on your progress getting that error resolved. The Community is always here to help, @netofpa.

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