I don't know what that means. I am a solo user and it happens regardless of whether I am signed in as admin or not. Support keeps telling me it is NOT an issue, but it clearly is. I manage 3 companies - I am back and forth between 3 company files and 3 email accounts all day every day. When it crashes Chrome, I have to log back in to all 3 accounts - I waste SOOOO much time every day logging back in to gmail. Now they want me to use 2 step verification so I am not even able to email from QB anymore because I refuse to upgrade and lose even more of my day.