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Replying to:
ShiellaGraceA
QuickBooks Team

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Let's fix the crash issue, @bfordcvcc.

 

You'll want to uninstall and perform a clean install of the software. This process can fix company file issues including program crashes. Let me guide you how:

 

To uninstall:

 

  1. Go to Start, then open the Control Panel.
  2. Select the Programs and Features or Uninstall a Program.
  3. From the list of programs, choose QuickBooks Desktop 2021.
  4. Tap Uninstall/Change and then click Remove.
  5. Follow the next steps that'll guide you through the rest.

After that, reboot your computer to refresh the machine. Then, reinstall QuickBooks Desktop.

 

If you're experiencing the same result, please proceed with Solution 2 found in this article: Clean install QuickBooks Desktop.

 

For additional reference, browse this link to go to the page. It has our general QuickBooks Desktop (QBDT) topics with articles, videos, and Community discussions: View all help for QBDT.

 

If you have follow-up questions or concerns with the software, please leave a comment below and I'll be happy to answer them for you. Take care and have a great day ahead.

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