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Replying to:
MirriamM
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Let me get you back in business today by fixing this, @varee5942.

 

The QuickBooks Tool Hub is for QuickBooks Desktop for Windows. In QuickBooks Desktop for Mac, we can run the  Verify and Rebuild Data tool that helps identify and repairs data issues within your company file.

 

To start, use the verify tool to scan your company file for errors or damage:

  1. Go to the File menu.
  2. Choose Utilities
  3. Pick Verify Data.
  4. Click OK to close all windows. 

If you see a message “Your data has failed the integrity check”, rebuild your company file. If there are no problems with your data, you’re done.

 

To rebuild your data:

  1. Go to the File menu.
  2. Choose Utilities
  3. Pick Rebuild Data.
  4. Click OK to close all windows. 
  5. QuickBooks will ask to make a backup before rebuilding your company file, select OK. If you don’t want to do a backup, select Cancel to continue rebuilding your company file.
  6. Click OK when done.

 

For more details about the Verify/Rebuild process, check this article: Verify and Rebuild Data in QuickBooks Desktop for Mac.

 

As always, you can visit our QuickBooks Community help website if you need tips and related articles in the future.

 

Please let me know how things go on your end. I want to ensure this gets resolve for you. Take care.

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