Hello, Promise3.
I appreciate your effort in trying out the steps shared above. Those steps are used to fix common issues of QuickBooks crashing.
Since it didn't work for you, I’d recommend contacting our technical support team. This way, they can work closely on your account and find solutions to prevent your QuickBooks from crashing again.
Here's how:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Let's talk, and then choose a way to connect. Phone support may be limited due to volume.
To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one.
I've also added this article for you to learn more about how to back up your accounting data in QuickBooks Desktop.
You can visit our QuickBooks Help Articles page for more insight s about managing your business in your software.
As always, you can find me here if you have other questions about managing your account. Have a great day.
