Thanks for joining the thread, @SettMech.
There might be a minor data damage in your system that's causing this behavior. This can be the reason why your sent emailed invoices aren't showing in the Sent Email list.
Let's run some basic troubleshooting to isolate the issue and fix it. To start, update QuickBooks Desktop to its latest release. This way, we can keep your software up-to-date so you always have the latest features and fixes. Here's how:
- Go to the Help menu and select Update QuickBooks Desktop.
- Click the Update Now tab.
- Select Get Updates to start the download.
- When the download finishes, restart QuickBooks.
- Once prompted, accept the option to install the new release.
After updating, check if you're able to the emailed invoices in the Sent Email list. If you're still getting the same result, run the Verify and Rebuild Data tools. These can help us identify the cause of the issue and fix it.
If you need further help in managing your company, you can always visit our articles from the general articles list page.
Let me know how else I can help you with QuickBooks by adding a comment below. I'm more than happy to lend a helping hand. Keep safe!
