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Replying to:
CharleneMaeF
QuickBooks Team

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This isn't the kind of service we want you to experience when accessing QuickBooks Desktop, cdhamer.

 

I appreciate all the efforts that you've exhausted to get the program working.

 

At this time, I'd recommend contacting our QuickBooks Support Team. This way, we'll be able to pull up your account in a safe session and perform a series of tests to rectify the issue. 

 

Since QuickBooks constantly crashes after opening it, you can reach out to them outside the program. To do so, I'd suggest following these steps:

  1. Go to our  Contact Us page.
  2. Select QuickBooks Desktop, then click Continue.
  3. Add your concern, then choose how you'd like to reach out to our support.

 

 I also encourage checking our support hours to ensure that we address your concerns on time.

 

Additionally, I encourage creating a backup copy of your company files from time to time. This way, you can easily restore them anytime in case of accidental data loss.

 

You can always get back here in the Community if you have more questions about managing QuickBooks. I'd be glad to help you some more. Take care.

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