Thanks for dropping by here in the thread, @Pearl189. I've got an update regarding your concern about the error you encountered while trying to send an invoice in QuickBooks Online (QBO).
Currently, there's an investigation about sending invoice in QBO. Our engineers are aware of this issue and currently working on a fix.
I recommend contacting our support team. This way, they can add you to the list of affected users. Rest assured that updates will be implemented soon. Here's how:
- Select (?) Help.
- In the Search tab, select Contact us.
- Enter the topic you need help with. You can also enter questions or ask to talk to somebody.
- Select Continue.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Request that we call you back.
- Get the phone number to call our support line.
In addition, here are some handy articles to help you handle the your customers invoice payments in QuickBooks Online:
Don't hesitate to leave a comment below if there's anything else that you need. Our dedicated team of experts is always ready to assist you anytime. Take care!
