Hi there, @Spiridonov.
I value your time trying to fix your issue about the chart of account list in QuickBooks Desktop. I want to make sure this problem is taken care of, and I'd like to redirect you to the best support group available to get this address right away.
Since all the troubleshooting steps shared by my colleagues above didn't work, I recommend contacting our QuickBooks Support Team. They can further check on this matter and provide in-depth troubleshooting steps to get this resolved. They can also create an investigation ticket if other users are experiencing the same. To reach them, you can follow the steps below:
- Go to the Help icon and select QuickBooks Desktop Help.
- Click Contact Us.
- Write your concerns in the description box, then select Continue.
- Select which one of the support options you'd like to use.
You can also check out this article for another way of reaching out to our support team and its support hours: QuickBooks Desktop Support.
As always, you can visit our QuickBooks Community help website if you need tips and related articles in the future.
You can update me here in the Community on how things go. I'll be more than happy to assist you again if you have other concerns or follow-up questions, Spiridonov. Have a great day and take care always.
