Name Date Time Message
Drew 6/2/2022 3:15 PM Invoices on spam list.
Assistant 6/2/2022 3:15 PM
Hello there! You are connected to our on-demand team who will answer any of your questions about
QuickBooks.
Assistant 6/2/2022 3:15 PM -
Assistant 6/2/2022 3:15 PM Aela Mille has joined the chat
Drew 6/2/2022 3:15 PM Hello Aela
Aela Mille 6/2/2022 3:16 PM
Thank you for contacting Intuit QuickBooks Online Chat Support. This is Aela. May I reconfirm your first and last
name?
Drew 6/2/2022 3:16 PM Drew
Aela Mille 6/2/2022 3:16 PM Hi there :)
Drew 6/2/2022 3:16 PM Hello
Aela Mille 6/2/2022 3:16 PM I appreciate you waiting on the que and thanks for letting me know your concern on the first chat.<br><br><br>
Aela Mille 6/2/2022 3:16 PM Can you tell me more about your concern for today, Drew?
Drew 6/2/2022 3:16 PM
JunkMail rejected - o2.e.notification.intuit.com [167.89.58.229]:6752 is in an RBL: Blocked - see
https://www.spamcop.net/bl.s
Drew 6/2/2022 3:17 PM Yall need to contact spam cop or I think you use sendgrid.com to send the emails.
Aela Mille 6/2/2022 3:17 PM Have you contacted your IT about this concern?
Drew 6/2/2022 3:17 PM No, I am IT.
Drew 6/2/2022 3:18 PM Your ip addresses are blacklisted by a reputable blacklist. No one can get it cleaned up but you.
Drew 6/2/2022 3:18 PM
unkMail rejected - o1.e.notification.intuit.com [167.89.58.138]:38356 is in an RBL: Blocked - see
https://www.spamcop.net/bl.shtml?167.89.58.138
Drew 6/2/2022 3:19 PM please forward to your it so they can take care of the issue.
Aela Mille 6/2/2022 3:19 PM I will be needing to give you the link of the correct person you should contact, sounds good?
Aela Mille 6/2/2022 3:20 PM also for that May I have the Email or Company ID and Business Name please?
Drew 6/2/2022 3:20 PM not really, I am busy. I do this exact thing for my customers all the time.
Drew 6/2/2022 3:20 PM
https://quickbooks.intuit.com/learn-support/en-us/other-questions/intuit-ips-found-in-spamcop-blocki...
vendors/00/1066289/highlight/true/page/2
Drew 6/2/2022 3:20 PM Here is a forum on your website talking about the issue, it's effecting many people.
Drew 6/2/2022 3:21 PM
Aela Mille 6/2/2022 3:22 PM Kindly go here: https://help.developer.intuit.com/s/
Aela Mille 6/2/2022 3:23 PM As much as I want to help you with this, I am not trained for this one, this is out of my scope.
Aela Mille 6/2/2022 3:23 PM
Thank you for contacting Intuit QuickBooks Online Support. Stay safe. This is Aela your Intuit QuickBooks Online
Support.
Assistant 6/2/2022 3:23 PM Aela Mille has left the chat
Drew 6/2/2022 3:23 PM
Ok, thank you. Please forward the rejection notice to whoever deals with email delivery at your company. There is
nothing for me to do.
Assistant 6/2/2022 3:24 PM This chat session has expired. Please start a new chat session
Assistant 6/2/2022 3:24 PM Chat has ended!
