I was able to get my condensed customer account cleared off of my a/r report by going to "new" then receive payment of zero from "condensed customer" and it listed all of my general journal entries equaling zero.  But, I am not seeing any advice how to do this for my a/p report and clearing off the condensed vendor general journal entries (HELP!)... I did not inherit this; I've been on Quickbooks desktop for over 20 years and just switched to online last week. So many of my easy reports are not so easy yet.  I really hope this gets better.  I was chatting with a rep for 1.5 hours before I made my decision for my forced upgrade since I was on 2019 version.  It seemed like they really, really pushed for online.  Been beyond frustrated!