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I'm here to help you out with this display issue you're having, @frankz.
Since you have difficulties with the pop-up screen view, we need to review your display and DPI settings.
Resolving display issues in QuickBooks can be done with a few methods. Follow the steps in this article to rule out the problem:
Fix screen issues in QuickBooks Desktop.
If the steps on the article doesn't help, I recommend reaching out to our Support Team for help. They have necessary tools to help diagnose the company file and make sure you're able to enter your credit card details.
To contact us:
- Open QuickBooks and click the Help menu.
- Select QuickBooks Desktop Help.
- On the pop-up screen select Contact us.
- Click the Search for Something else button, then type your concern in the Ask us anything box.
- Hit Search, then scroll down to get your contact options.
Refer to this article to learn more about our contact options and support availability: Contact QuickBooks Desktop support.
Thanks for reaching out to us today. This forum is always open for your QuickBooks display concerns, and I am always here to help. Have a great week ahead.