Hi there, @ICMLCTX.
Thanks for taking the time to reach out to the QuickBooks Community for support.
You can create a new company file and get a fresh start with out the corruption following over to the new company by manually entering the data in the new file. However, I encourage you to reach back out to our Data Services Team and let them know that you're still having issues with the company file they sent back. The email they sent that contains the file will have a contact link and case number that you can use. If you don't see this included in the email, you can use the link I've included below to chat with the Data Services Team directly.
For some helpful steps to create a new company file, check out Create a QuickBooks Desktop company file.
Please let me know if you have any questions or concerns. I'll be here every step of the way. Take care!
