I value your time trying to fix the issue upon accessing your company file, @JRSTEPHENS.
I want to make sure this continued problem gets resolved, and I'd like to redirect you to the best support group available to get this addressed right away.
With the troubleshooting steps shared by my colleagues above, you should be able to fix the issue of accessing your company file. Since none of them works, I highly recommend contacting our QuickBooks Support Team. This way, they can further investigate this matter and provide in-depth troubleshooting steps that can help resolve the issue. To reach them, you can follow the steps below:
- Go to the Help icon and select QuickBooks Desktop Help.
- Click Contact Us.
- Write your concerns in the description box, then select Continue.
- Select which one of the support options you'd like to use.
You can also check out this article for another way of reaching out to our support team and its support hours: QuickBooks Desktop Support.
As always, you can visit our QuickBooks Community help website if you need tips and related articles in the future.
Please let me know how it goes in the comment section below. I'm only a post away if you need further help with QuickBooks Desktop. Wishing you all the best, @JRSTEPHENS.
