honestly ? this is what I have been doing all day - do you really expect for me to do it again?  absolutely not! I have uploaded a portable copy of my company file even for the "team working on the issue" - 

I have been "connected" with your team, quickbooks team, workforce team, payroll team, right networks team all day - no one has a solution or work around - other then to say they are aware of the issue.  No one can even provide a list for me of the individuals that are not signed up.  Seems simple enough - Or even one of the ones that ARE signed up?  nope - 

Sure it doesn't affect the ones that have signed up...but it sure will affect my business.  I can not hold employees accountable for signing up for the platform -  if I do not know who has signed up and who has not.  

I can not re-send the invitation to everyone on the list - because some employees get confused that are already signed up and try to sign up again creating a huge mess with their accounts not opening and making things worse for everyone involved.  Even if I warn them by saying if you receive a notice but are already signed up please dont sign up.  

and it's been an issue for over a year - as I have already experienced this issue with Accountants desktop 2019 - over a year ago - and all the chats show it over a years time still unresolved ;( - it's honestly a pretty big deal - especially if this is the only option now for the employees to see their pay stubs.  

In the past there was a manager's view so at least I could pull the copy for them if they were unable to - but that is not available any longer - so if they cant get in for some reason or aren't set up etc...they are lost.  :( Simple steps like please call in to describe your issue - does not resolve the problem :( we truly have exhausted that already - by the time we get to this effort to search for other users with the same error :(