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Replying to:
Rubielyn_J
QuickBooks Team

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This isn't the experience we want you to have, @haklor.

 

Currently, our engineering team is working on resolving the employees showing not invited in QuickBooks Desktop. Rest assured this issue doesn't impact payroll and Workforce functionalities. Once your employee logs onto their Workforce account, they can still upload pay stubs.

 

I appreciate the time you've spent contacting our support team. If you haven't added to the list of affected users, I suggest reaching to them again. This way, you'll receive a notification through email once the issue got fixed. 

 

Here's how:

 

  1. Open your QuickBooks.
  2. Proceed to Help, then choose QuickBooks Desktop Help.
  3. Click Contact Us.
  4. Give a brief description of your issue.
  5. Select Let's talk, and then choose a way to connect.

 

You can also share this article with your employee for more insights about accessing their Workforce account: View your paychecks and W-2s in QuickBooks Workforce.

 

Thank you for your patience while we're working on this. If you have any other questions, feel free to comment below. 

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