Let me help open your QuickBooks company file and print the Profit and Loss report for your bank, ACD2.
You need a new license to access the company file. It's part of the process since your previous account includes a subscription.
To purchase a new license, don't use your original install file so you won't see the lapsed message. Use the latest install file available on the QuickBooks Downloads & Updates page and get the download link for your version of QuickBooks.
To download the installation file:
- From the Downloads & Updates page, select your country, product, and version.
- If you don't know what version you use, see Not sure what version you use?
- Select Download.
When you install QuickBooks, you'll need to enter your license and product number. If you can find these details, can sign into your Intuit account and view your license from the Products & Services section.
You can browse this article to finish installing and activating your QuickBooks company file: Learn how to install QuickBooks Desktop.
After installing QuickBooks, you can restore the backup file. Then, run and print the Profit and Loss statement.
If you need further assistance with the process, you can contact our QuickBooks Desktop Live Team. They can do screen sharing with you and walk you through getting a new license and pulling up the Profit and Loss report.
Let me know if there's anything else you need by commenting below. I'll be right here to guide you.
