Welcome to the Community, Porky1999.
I appreciate you for letting us know about your experience with the support. This is something Intuit doesn't want you to come across in your future interactions.
For now, let me share these easy-to-access articles, webinars, and video tutorials that will help you in familiarizing the different tasks, features, and functions of QBO. Below are the following:
Also, the availability of support depends on which type of subscription you're using. You can check out this article for our contact information. Click on the QuickBooks Online drop-down to see the most updated support schedule: Support hours and types.
Get back to me if there's anything I can help you with. I'd be happy to assist you further. Enjoy the rest of the day.
