Thank you for sharing with us some details and trying to resolve this issue, rratliff82.
Let me get you to the right person who can assist you further about this problem.
I'd encourage you to reach our QuickBooks Desktop Support Team. They have the right tools to help you check your system in a secure environment and perform more troubleshooting steps.
To reach them:
- Open QuickBooks.
- Go to Help. then choose QuickBooks Desktop Help.
- Click on Contact Us.
- Give a brief description of your issue, then select Let's talk.
- Choose a way to connect:
- We’ll contact you - get a priority callback by leaving you number.
- Message Us - Start a conversation online with a live support.
I'm also adding this link to our QuickBooks Support Page for related posts and articles to help you manage your account and business.
I'll be here if you still need help with anything else. Take care and have a great week!
