Thanks for dropping by here in the thread, @Hector12. I'll help you proceed to accept the invitation that your client sent you.
If you have other QuickBooks companies open in your browser windows or tabs, you'll need to sign them out. Then you can proceed to click the link that your client sent you to accept the invitation.
In case you're still unable to connect, it is possible that it's because of a browser issue. You can consider accessing the invite manually. Here's how:
- Open the invite email.
- Right-click the Accept Invitation link and copy the web address.
- Open a new private web browser. In Google Chrome, this is called an Incognito Window. For other browsers, it's a Private Window or Private Browser.
- Right-click the address bar and paste the copied web address.
This will route you to the sign-in page manually. You'll want to enter the user ID and password of your QBO account.
For more information about this, feel free to visit this article: What to do if you can't accept client invites in QuickBooks.
Additionally, I've got you these articles for future reference:
Feel free to reach out to me again if you need further assistance with this. I'll be more than willing to help you once again. Take care!
