Welcome back to the QuickBooks Community, dianaakaccounting. This isn't the kind of feeling I'd like you to experience about downloading bank data in QuickBooks Desktop. With this, let me share details on how entries work in our program and ensure you'll be routed to the right support team to assist you further on this matter.

When downloading bank transactions to QuickBooks Desktop, there are some things to keep in mind so your entries are imported into our program accurately. Please see the details below:

• You're unable to download transactions into the same QuickBooks Desktop company file more than once. However, your bank may be able to reopen the transactions on their side so QuickBooks can download them again. You can reach out to your bank to get help with this.
• Web connect only works with .qbo files. Other types like QFX and QIF Quicken files won't work. There are a few third-party applications that can handle QIF available on the Intuit Marketplace.

Also, one of the reasons why bank transactions won't download in QBDT is because of bank system errors. We need to make sure that they don't have any maintenance and want to check your bank's website to see if there are notifications or alerts.

If everything is in order and the problem persists, I recommend contacting our QuickBooks Desktop. They have the tools to pull up your account and be able to investigate the cause of the issue.

Here's how to reach them:

1. Press F1 to open the Help window.
2. From the search icon, type Contact Support.
3. Click Contact us at the bottom part.
4. Give a brief description of your issue about downloading entries and click the Search button.
5. You'll be routed with How to connect with a QuickBooks expert and you choose which one is best for you.

• Message an Agent – Allows you to chat directly with a support agent.
• Talk to a Specialist – Arranges a callback from a support agent.

Lastly, you may refer to this article to view various OL and OLSU Bank Feeds errors in QBDT and how to fix them: Fix OL and OLSU Bank Feeds errors in QuickBooks Desktop.

Please let me if you still have questions or concerns about downloading transactions. I want to make sure that everything is taken care of. I'm here to provide any additional assistance if needed. Have a good one!