gscott121 - They might occassionall listen (note that they quickly delete any reference to an off board contact or similar) , but only to laugh around the water cooler and to exchange cute ideas for replies to seem to be serious about customer satisfaction while not caring one bit. Your suggestion to post reviews anyplace else that will attract the attention of other Intuit customers, or potential customers, is a very good one. I hope it produces results if not to remove the acurssed login requirement then at least to make some potential customers look elsewhere.