Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
Kevin_C
Moderator

Reply to message

Thanks for joining this thread, @Maverick2. I'll share some information on why you're seeing such prompts in QuickBooks Desktop.

 

At Intuit, we take your safety seriously. We're here to ensure you keep your data and privacy safe. This is for users who have indicated that they are the file's Admin/Primary.an extra layer of security, provides a single login to other Intuit products, including payroll, and enables you to access new features in QuickBooks Desktop. Please keep in mind that this is required if:

 

  • A New QuickBooks Company file is created
  • QuickBooks Desktop users with connected services such as Payments, Payroll direct deposit, TSheets time tracking, Payroll Workforce, Receipt Management
  • The existing QuickBooks Desktop Company file is opened using the Admin credentials and no Intuit account is associated with the file.

 

As my peer, AlexV, mentioned above, you'll still get Intuit account prompts regardless of whether you don't have connected services. The only way not to get this prompt is to use QuickBooks Desktop in an offline mode or not be connected to the internet.

 

You can also get help through your account, which is one of our new ways of reaching out for assistance. Here's how:

 

  1. In QuickBooks Desktop (QBDT), press F1 on your keyboard to open the Help page. 
  2. Click the Contact Us button.
  3. Enter your concern in the box and select Continue
  4. Choose either Start messaging or Get a callback

 

Also, you can always visit our View All Help page for reference. There, you can read articles that will guide you in completing your other future tasks in QuickBooks.

 

Don’t hesitate to click the Reply button if you have other QuickBooks concerns. I’ll be around to answer them for you. Stay safe, Maverick2!

Need to get in touch?

Contact us