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Hello there, @L10N.
Appreciate you for performing some possible resolutions to fix this kind of issue.
At this point, we would check and conduct some investigation. This way, we'll be able figure out why causing this odd behavior. Please give us a short call by following the steps shared above, still, I'll share other ways on how you can connect with us.
Within your QuickBooks Company file, select QuickBooks Desktop Help from the Help menu. You can also press F1 on your keyboard to bring up the same Help panel. To route you to the correct support expert, we need to know what type of question you have. Give a brief description of your issue and click Continue.
Alternatively, you can contact using this link:
- Go to this link: QuickBooks Desktop.
- Enter your full name and email address.
- Then, follow the on-screen instruction to complete the process.
Lastly, I've also included this reference for a compilation of articles you can use while working with us: Help Articles - QuickBooks Desktop.
Visit again if you need help with QuickBooks concerns, L10N. Stay safe.