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You don't need to turn any option on when creating a bank deposit, Slobodan.
When using Undeposited Funds in the Deposit to field, the sales receipt should display in the Select the payments included in this deposit section (Bank Deposit).
Let's review what's causing the sales receipt not to appear in the Bank Deposit window.
- If you're using the Multicurrency function, make sure you set the Currency field correctly.
- If you're using the Location function, make sure you select All Locations or the correct one.
You can also use this article in finding and fixing the missing sales receipt: Find and Fix Payments Missing on Bank Deposit Window.
If everything is set correctly, we might need to do browser troubleshooting steps to get rid of any cache-related issues.
- Access your account through a private browser and review the Bank Deposit window.
- If the sales receipt is already showing, you can clear the cache storage of your regular browser.
- Use other supported browsers if necessary.
You can count on me if you need more help with this.
