Thank you for coming back to the QuickBooks Community, Brian246. I appreciate you for taking all the steps outlined above. With this, I'll ensure you'll be routed to the right support team to assist you further and resolve the problem as soon as possible.

The unusual behavior of Chrome browser crashes is usually fixed by performing the details shared by my colleague. If the issue continues to occur, the last recommendation that we can offer is to contact our QuickBooks support. They have the tools to pull up your account in a secure environment which we're unable to do it here in the Community. Then investigate the cause of the problem.

Lastly, I'm adding this article to further guide you in effectively managing your business using QBDT: Help guide for QuickBooks Desktop. It contains topics about advanced accounting, banking, and different troubleshooting steps to resolve any issues.

Let me know if there's anything else you need help with managing your QuickBooks Desktop. I'm always here to help you anytime. Take care and keep safe!