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Buy nowRecently upgraded to QB Desktop Pro Plus 2022 and was looking forward to using receipt management. Needless to say it's not working properly. After speaking and chatting with 3 different support reps and spending several hours trying to fix the problem, any receipts I've uploaded from a phone or tablet still do not appear on the desktop. I have tried using an iPhone 13, changed the photo settings to most compatible no luck. So I tried an Android phone and tablet and still no luck. I can view the uploaded receipts on my phone, they are there but they never appear in QB on my desktop. No errors or problems. I've did a clean install of QB on a standalone Server 2019 and nothing else installed but QB. I thought maybe it didn't like the OS, so I built a new Windows 11 Pro PC, installed QB 2022, still doesn't appear.
I can manually get them on the Desktop if I browse to upload or from Google Drive but that's not what I was looking for. Any ideas would be greatly appreciated.
Solved! Go to Solution.