I know how it feels to be locked out of your account, @Imani1. I'll ensure your login issues in QuickBooks Online will be properly and securely handled so you can get back to business.
You'll need to connect with our phone and messaging support if you have tried the troubleshooting process shared by JamaicaA to help you log in to your account and still get the same issue. They are equipped with the necessary tools to check your account and will assist you throughout the resolution process.
Here's how:
- From your company file, click the Help menu.
- Select Contact Us.
- Enter your concern, then select Let's Talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
For further information on the schedule, see this article: Contact QuickBooks Online Support.
I've also added these articles for additional details:
Count me in if you need further assistance with managing your QuickBooks account. I'll be sure to help you. Take care always, @Imani1.
