@gcmcpa 

It's likely they won't answer your questions and won't bother to provide details. If this information is a big problem for you, consider switching to another accounting app. One app provider provides enough information on this issue. For users in South Africa, their data centers are located in 2 locations in the US.

Central Washington
SOC 1 TYPE IISOC 2 TYPE IIHIPAAPCI DSSISO 27001
Dallas
SOC 1 TYPE IISOC 2 TYPE IISOC 3