Hi MMB_Malan,

I'm here to help isolate why the SKUs are missing.

Let's perform a few troubleshooting steps to determine why your products and services SKUs are not showing and resolve it accordingly. One of the possible reasons causing this problem is the cache stored on your app. Let's remove the temporary cache in and outside the program by following the steps below:

For iOS devices:

1. Go to Settings.
2. Under General, select Storage.
3. Select your QuickBooks app.
4. Click Offload App.

I'm also adding this article for all the features and functions of QuickBooks Online: Help Articles in QuickBooks Online.

If you have other concerns and questions about managing your QBO account, I'm always around to help.