Hi there, divine heights. 

This is the only way on contacting our Customer Support. You can follow the steps provided by my colleague above on how to reach them. You can select the QuickBooks Online option temporarily and enter your license number.

Once connected to our chat support, they'll be the ones to connect you to our QuickBook Desktop support. They have the tools to verify your account and your license number. 

As always, please don't hesitate to post your questions here if there's anything else you need help with. Take care!