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Replying to:
ChristieAnn
QuickBooks Team

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Thank you for visiting again the QuickBooks Community, TUSSU. I'll be sharing steps to ensure you can record your transactions in QuickBooks Online smoothly.

 

As your business grows, it's important to stay organised and keep track of all your transactions. With this, if someone buys something from your store and you get paid, that person is considered a customer. Then, you have the option to add and choose what name you'll use in the program.

 

Here's how to add customer:

 

  1. Go to the Get paid & pay menu and select Customers.
  2. Choose Add customer manually.
  3. Enter your customer's information.
  4. Click Save.

 

On the other hand, you create a sales receipt in QBO to record the 20 cash you received. Please know that you can use this feature any time a person immediately pays for products or services at the time of sale. 

 

Lastly, you may refer to this article to see various information on how you view the different statuses of all sales entries that have been recorded in QuickBooks: View sales transactions.

 

If there's anything else that I can help you with recording transactions in QBO, please let me know by leaving any comments below. I'll be here to lend a hand, TUSSU.