Hello, @Beremp. Thanks for joining this thread.
The issues impacting supplier's open balance amount on supplier page have been resolved. With this, kindly run the supplier balance reports to view the correct open balance.
However, if the issue persists, I recommend contacting our Customer Support team as they have the necessary tools to pull up your account and get to know the root cause of this issue.
Here's how to contact the Customer Support Team:
- Click the Help icon on the top right.
- Click Contact Us button at the bottom.
- Enter a short description about your concern.
- Click on Let's talk.
- Choose the method on how you'd be connected to support.
If you have any follow up questions, please let me know. I'm here for you. Have a great day.
