Hi

Lindie here again.

Still with the same problem, like many others, it seems. 
i just have one suggestion to give to the tech team working in the solution. The link in Quickbooks to connect a Standard bank account is not the same as when going to Standard bank online. 
The link must be: https://onlinebanking.standardbank.co.za

Your link is on Quicbooks is:

http://standardbank.co.za/standardbank

I’m pretty sure that must be an issue, since one of the steps you give you customers to check is to make sure the link is correct. 
Please sort this out, we’ve been struggling with this for many months now.