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Replying to:
Eugene Pieterse
Level 1

Need to change the opening balance for linked bank account

Hi There

I have recently tried to reconcile my linked bank account in quickbooks online but I'm unable to complete it because the opening balance for this account is incorrect.

I have followed the steps provided from these sources:
Fix issues the first time you reconcile 
Edit an incorrect opening balance 

Both guides suggest that I go to chart of accounts, accounts history for the account in question, find the opening balance entry and edit the value assigned to it.  However when i follow these steps there is no opening balance entry to edit, the only entries that show are the actual account transactions from when the account was first linked with quickbooks online. 

Can anyone please help me with a solution for changing the opening balance when the entry isn't available? Can I make a Journal Entry to change it instead? I just wouldn't be sure what to debit or credit for that then