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Replying to:
Ryan_M
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Moderator
‎June 21, 2021 05:32 PM

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Thank you for joining the thread, @Niknic. I'll handle your query about the search function in QuickBooks Online (QBO).

 

I checked using a test QBO company and found that I'm able to search for amounts in transactions without issues. With that said, I suggest you open your browser's private window. This allows you to isolate cache, which is the common cause of unusual behaviors in browsers.

  • Google Chrome: Ctrl + Shift + N
  • Microsoft Edge: Ctrl + Shift + P
  • Firefox: Ctrl + Shift + P
  • Safari: Command + Shift + N

If this works, go back to your regular browser and clear its cache. Otherwise, open a different browser that's available for you.

 

In case you're using QBO Accountant, I suggest you view this article: Use accountant tools and features in QuickBooks Online Accountant. It lists the features available if you use QBO Accountant, along with links for their respective articles. From there, you'll find a detailed explanation for each of these features. 

 

Leave a comment below if you have other questions about the search function in QBO. I'll get back to you as soon as I can. Have a great day!

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