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NEW Connect to DBS IDEAL direct bank feeds Click here

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Replying to:
DivinaMercy_N
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Thanks for posting here, @Jualande.

 

To further assist you with this, I recommend reaching out to our technical support team. This way they can create a formal investigation to determine the cause of interruptions. To do so, please follow these steps:

  1. Go to the Help menu.
  2. From the Assistant tab, type your concern. Example: Connect new Nedbank bank app to QBO.
  3. Then, type Talk to a Human and click the Get help from a human option.
  4. Choose either Chat or Callback

 

To get assisted on time, please see our support hours page.

 

Also, to help you manage your transactions and ensure that they are accurately matched and categorised, here's the article you can open: Categorise and match online bank transactions in QuickBooks Online.

 

Please know that I'm always around here in the Community to help. Just post a reply below if you have further concerns about connecting your bank to QBO. Keep safe.