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Thanks for posting here, @Jualande.
To further assist you with this, I recommend reaching out to our technical support team. This way they can create a formal investigation to determine the cause of interruptions. To do so, please follow these steps:
To get assisted on time, please see our support hours page.
Also, to help you manage your transactions and ensure that they are accurately matched and categorised, here's the article you can open: Categorise and match online bank transactions in QuickBooks Online.
Please know that I'm always around here in the Community to help. Just post a reply below if you have further concerns about connecting your bank to QBO. Keep safe.