Thanks for joining this thread, KrysIssa.

I understand that you need to print a delivery note without a cost.

We can create and print a delivery note in QuickBooks Online. However, we're unable to customise it. You'll want to look for a third-party app that can be integrated into QuickBooks Online and can generate a delivery note.

Also, I'll pass this to our developers so they may add an option to edit it.

Post again here if you need anything else. Stay safe!