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NEW Connect to DBS IDEAL direct bank feeds Click here

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Accounts SA
Level 1

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Hi @Rea_M,

 

We got a message from our credit card provider that amounts are deducted three times R472.65, R472.65 and 154.98. Could you please confirm if I have entered the wrong details or the wrong address how would the amounts get deducted?

If that was deducted by mistake, how many days it will take to refund the amount in my account.

And in the payment history of Quickbooks online there were no such transactions recorded. Please clarify.

Thanks.