Thank you for bringing this to our attention, Ewen.

Since QuickBooks has not been connecting to ABSA for 28 days, I recommend contacting our Live Support team, who can review your bank connection, resolve ABSA specific issues, and guide you through security or authorization steps to restore your bank feed.

Here's how to do it:

1. Click the Help menu or the (?) icon in the upper-right corner of QBO.
2. Go to the Assistant tab.
3. Type "contact support" in the chat box and press Enter.
4. Provide a brief description of your concern and click Continue.
5. Choose your preferred option. Have us call you or chat.

While the support team reviews the issue, I suggest uploading bank transactions manually using a CSV file.

Please leave us a response if you have any other questions or need further assistance.