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graham-hogg
Level 3

Recurring Invoicing not working with QBO

Hi, 

We have just started to use Recurring Transactions and the 1st time they were scheduled only 1 transaction worked.

All were scheduled to run on 01/09/2020 but as you can see in the screenshot below only 1 was successful.

Recurring Schedule.PNG

 

On my task list this morning was a message that 7 recurring transactions cannot be created. these are recurring invoices that have been set up last month and have varying repeats from customer to customer.

Task List.PNG

When I check the Audit log I see that one of the scheduled transactions completed and emailed, yet the following 7 didn't work.

Audit Log 01-09-2020.PNG

Firstly why?

Secondly, how can I manually go and do the one invoice for September for each customer then start the schedule to continue next month?

 

Many thanks

Graham Hogg