You can check your bank's website for notifications regarding potential downtime issues, Humza. I'll also provide some troubleshooting tips to help you successfully connect your account.
Meanwhile, if you can confirm that everything is good with your bank's website. I recommend reconnecting your account using a private browser to help us determine if this is a browser-related issue. Let's confirm first using your browser's private window.
Here's how:
- Google Chrome, press CTRL + Shift + N
- Mozilla Firefox: press CTRL + Shift + P
- Internet Explorer: Press CTRL + Shift + P
- Safari: press Command + Shift + N
If you're able to connect your bank account using a private browser, you may need to clear the cache of the regular browser you're using.
If you’re experiencing a specific error message, follow the specific instructions for further guidance on the troubleshooting steps, you can refer to this article: Troubleshoot and fix banking errors.
Additionally, I have a collection of articles that can guide you in categorizing your transactions and reconciling your account. This will help ensure that your transactions are accurately categorized, preventing discrepancies in your books:
If you require additional help with bank connectivity or any other QBO-related issues, please reply in the comments below with your concerns. Take care and stay safe!
