I know where you're coming from, and I appreciate your detailed information provided, @Toni O. Your successful workflow is my priority. I'm here to assist you, and I'd like to gather a bit more detail to understand better the issue you're facing.
The reason why you are experiencing duplicate credit card payments is that your QuickBooks is linked to online banking. When you manually import transactions from your bank through a CSV file, it results in the creation of duplicate entries in your records.
To remove the duplicate entries on your bank register, you'll need first your bank statement. This way, you'll be able to compare the transactions in your chart of accounts with your bank statement.
Here's how:
- Go to Transactions, then click Chart of accounts.
- Select the bank of your transactions by clicking the View register or Account History.
- From there, review the transactions and compare them to your bank statement.
- If you find duplicates, click on the transaction and select Delete.
With that, you can delete the duplicates on your bank register and start reconciling your account.
The Community is always here and happy to assist you to ensure a smooth and seamless QuickBooks experience. Shoot me a reply if you need further assistance with your financial workflow in QuickBooks. I'll be around to help.
