Hi there

I've looked at this article and it still doesn't resolve my issue.

I have reconciled my credit card statement and everything balances.  When I go to add a credit card payment in my cheque account, a duplicate is created in the credit card.  It is not visible in transactions, but the duplicate is found under chart of accounts.  One memo has the cheque memo and the other has the credit card memo.

If I delete the duplicate, the balance is corrected.  However, the transaction is then unresolved in the cheque account.  If I add it, the same happens.  I've tried unmatching them, but that doesn't help.

Could someone guide me?

Thanks!