Thanks for joining us here in the forum about getting a call from one of our support representatives, mauricen911. Allow me to jump in and offer my help.
To ensure that I provide the most accurate and helpful response, can you share more context about your concern?
Once I have a better understanding of the issue you're facing, I'll be able to offer you specific steps, articles, or possible solutions to help you move in the right direction.
Members of the QuickBooks forum who are experts in the field may also be able to provide their insights upon reading your question.
I'd also like to inform you that international versions of QBO, including South Africa, do not have phone support at the moment.
However, if your concern is time-sensitive or related to your account, I would recommend reaching out to our chat support teams through your QuickBooks Online account.
Here's how to get in touch with one of our chat support representatives:
- Click the Help menu in the upper-right-hand corner.
- Type in Contact support in the chat box and press Enter.
- Select Contact Support Team.
- Type in Contact support one more time and select No, I still need help.
- Choose Contact Support Team.
- Click Chat.
Please note that they're open from Monday to Friday, between 8 AM - 6 PM SAST.
Feel free to visit these articles in case you need additional guidance while navigating the initial stages of QuickBooks Online:
Please don't hesitate to revisit the forum if you need further help from us. We'd be glad to continue providing support as needed. We're just a short distance away to ensure that you receive the necessary guidance and assistance.
